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What does a "diversion" mean in the context of EMS and hospitals?

  1. A decision to treat patients at home instead of in a hospital

  2. A procedure to ensure appropriate care when a facility is overwhelmed

  3. An assessment of patient needs prior to arrival at a hospital

  4. A strategy for transferring patients between hospitals

The correct answer is: A procedure to ensure appropriate care when a facility is overwhelmed

In the context of EMS and hospitals, "diversion" refers to a procedure that is used to ensure appropriate patient care when a facility is overwhelmed, typically due to high patient volumes or resource limitations. When a hospital declares diversion, it may temporarily redirect incoming ambulances to other facilities that have the capacity to accept new patients. This helps manage patient flow and ensures that each individual receives timely and appropriate care, ultimately maintaining the quality of service provided by the EMS and the healthcare system as a whole. While treating patients at home or assessing needs prior to a hospital arrival can be important components of patient care, these actions do not encompass the broader implications and procedures associated with diversion in an overwhelmed hospital setting. The strategy for transferring patients between hospitals, though relevant in discussing patient flow, does not accurately capture the essence of diversion, which specifically emphasizes the temporary redirection of patients when a particular facility is at capacity.